Activation troubleshooting

Here are some common activation issues that you may encounter:

  • If your copy of QuarkXPress is still running in the grace period, and you change the computerÆs date so that it falls outside the grace period, the application will run only in demonstration mode. To fix this problem, set the computerÆs date back to the current date.

  • If you set the computerÆs date to a year greater than 2038, QuarkXPress deactivates. To fix this problem, set the computerÆs date back to the current date.

  • The Quark activation system supports only basic proxy authentication. Internet activation will not work if you use a proxy with something other than basic authentication. If this is the case, use online Web activation (www.quark.com/products/xpress/tech_info/product_activation) to activate the product. Be sure to delete the activation key page from the Web browser history to maintain secrecy.

  • If QuarkXPress detects that the activation data is modified, missing, or corrupted, the application displays the Activate QuarkXPress dialog box and asks you to reactivate QuarkXPress. If QuarkXPress is running in the grace period, the grace period expires.

Note: You can uninstall and reinstall an activated copy of QuarkXPress on the same computer as many times as you want without to having to reactivate the application.

Related topics:

Activating QuarkXPress
Reactivating QuarkXPress